Frequently Asked Questions

Residents can put out organic debris (grass clippings, plants, tree parts, etc.) at the back edge of the curb in front of their home. Small material must be in bags in order to be collected. From November- early February, residents can pile their leaves loosely at the curb for collections. Tree parts must be cut down to no larger than 4" in diameter and no longer than 4' in length.

Debris needs to be placed at curbside by Sunday evening. Crews ride the City streets on Monday morning, GPS locating debris piles for collection. Typically all bagged items are collected on Monday and brush/limbs are collected Tuesday-Thursday.

Residents who live off of Tega Cay Dr. (Lakeshore and Historic Tega Cay) have their trash collected every Monday. Residents living in Stonecrest, Serenity Point, and Lake Ridge areas have their trash collected every Tuesday. Residents are reminded to have their trash out no later than 6 AM the morning of their scheduled pick-up and carts must be returned away from the street no later than 24 hours after pick-up.

All recycles are collected at curbside every other Friday. When placing boxes in your roll cart, please break them down before placing them in the container.

If your trash or recycles aren't collected on your scheduled day, please report it one of two ways: report it online using our Request for Service feature, or call Signature Waste at 1-866-779-9278